On June 30 and December 31, provider accounts are assessed to determine what program level—Network*, Silver, Gold, or Platinum—each practice has achieved based on program requirements over the 12 months prior to the check-in date. Practices have the opportunity to ”level up” at any time throughout the year. “Check-in” simply refers to the end of the current qualifying period for practices to retain their level in the Premier Program. The twice-yearly check-in happens automatically and requires no action on your part.

These requirements include:

• Spend targets for purchases of eligible frames and lenses. Targets vary based on program level and number of practice locations.
• Customer conveniences offered by the practice (Gold and Platinum levels only)—retinal imaging capabilities, free fittings and adjustments, and exclusive member offers.
   

Your program level aligns to your suite of benefits, with practices at the Platinum level receiving the most benefits. Depending on your check-in results, your level could be moved up or down, with your benefits increased or decreased, as applicable. If you move up a level, you’re eligible to retain those benefits until the next check-in.

^{*The three Premier Program levels are Silver, Gold, and Platinum. “Network” refers to VSP Network practices that are not participating in the Premier Program (but still enjoy the benefits of being a VSP Network Provider).}

Check-in happens automatically, and requires no action on your part. If you want to find out if you’re on track to meet your targets, here are two options:

• Log in to your personalized dashboard. Your dashboard will show your current level and progress toward your spend targets. It is updated within the first week of the current month to reflect purchases from the previous month. Keep in mind that check-in takes into account the 12 months prior to the check-in date.*
• Schedule a complimentary consultation. Our Global Business Development Managers have access to current spend data so they can provide the most accurate picture of your Premier Program status on any given day.

NOTE: To make sure you have time to adjust your activity to meet Premier Program targets, we recommend scheduling your consultation at least 3 weeks prior to the check-in date.

^{*The December 2022 check-in will include activity from January 1 through December 31, 2022. Any spend activity shown on your dashboard prior to those months won’t apply to December check-in results.}

The good news is your practice can “level up” outside of the check-in period once you meet the requirements for that level, based on the prior 12 months. Once you level up, you earn those associated benefits. Your level can go down only after a biannual check-in (June 30, December 31).