You can view your fees on Eyefinity.com with the following process:
To view your new fees effective 01/01/2019, enter the date in the appropriate field:
VSP no longer accepts requests for updating Usual and Customary fees. We can obtain your U&C fees through the claims that you submit to VSP. This process allows us to have your most recent U&C fees on file.
To remove doctors from your office, please send written notice including their name, NPI number, and effective date to: Providernetworkdevelopment@vsp.com. If a doctor can’t be located with the information provided, please provide VSP with your office address, phone number, and/or NPI2 number so that I can locate your account and route your question to the appropriate representative.
Beginning July 1, 2018, the VSP Member’s out-of-network eligibility and reimbursement schedule can only be shared with the Member. Ask the VSP Member to call Member Services at 800-877-7195 and speak with a Customer Service Representative to verify their out-of-network information.
You can submit claims on an original paper CMS 1500 to:
Vision Service Plan
PO Box 385018
Birmingham, AL 35238-5018
You can buy CMS 1500 claims by contacting:
American Medical Association Insurance Forms - (800) 621-8335
You can buy CPT, HCPC, or ICD-10 Books by contacting:
1 (800) MED-SHOP (1-800-633-7467)
The original CMS forms have instructions on the back.
Thank you for your interest in becoming a VSP® Vision Care network doctor. VSP has been in business for over 60 years and is the largest provider of eyecare and wellness benefits—providing eyecare benefits to more than 60 million members nationwide.
Because your time is valuable, we recommend that you review the summary of VSP network participation requirements listed below before proceeding with your application:
Ophthalmologists and Optometrists who have a majority ownership of their practice and dispensary, either individually or shared ownership with other OD's or MD's (a minimum of 51%). Optometrists must be TPA certified (Exceptions applicable to Texas and Puerto Rico). Ophthalmologists must be board certified or must become board certified within three years of post-residency or post-fellowship (Board scheduling letter will be accepted).
All doctors must be registered on CAQH (Council for Affordable Quality Healthcare).
All VSP services must be provided by a network doctor at a qualified office location. Each office location and doctor connected to the applicant doctor must be credentialed by VSP and meet network participation criteria.
The dispensary must be within the same office, and must have a minimum of 200 frames, of which 100 must be priced at $150 retail or less. The dispensary must dispense glasses and contact lenses.
Owner doctors must provide routine vision care services a minimum of eight (8) hours per week in a combination of no more than two offices. Each office location must be staffed and open at least 16 hours per week. We do not have hour requirements for employee doctors.
Doctors must have an NPI number and provide documentation showing he/she is a Medicare provider or in the process of becoming a Medicare provider.
Each office must have 24-hour emergency access through voicemail, cell phone, pager, or on-call network.
Doctors must each, individually carry professional liability insurance coverage at a minimum level of $1,000,000/occurrence; $3,000,000/aggregate (Professional liability limits may vary in certain states due to state regulations).
Each practice must have internet access to submit claims electronically and provide a valid e-mail address to receive communications from VSP.
Each practice must be able to receive claim payment electronically, via direct deposit.
If you feel your practice meets the above criteria, please go to vsp.com and click on the Become a VSP Provider link at the bottom left of the page under the heading About VSP or use this link. Fill out the form and a recruiter will contact you to start the credentialing process.
For private practices seeking a competitive advantage, the Premier Private Practice Program is a tiered loyalty program that turns difficult business challenges into success drivers by delivering business-building benefits, increased patient traffic, and opportunities for increased profitability. Premier Program practices can leverage education, partners, discounts, and exclusive offers to deliver more value to your patients and opportunities for your business.
Based on insights from private practice doctors like you, the Premier Program has several enhancements coming your way that will provide opportunities for you to learn more and get more.
You’ll have more of what you want to help accelerate your success: more savings, more traffic to your practice, more exclusive patient offers, more staff training, and more access to the best brands. Program enhancements include:
Participating practices will be able to choose from multiple tiers—Silver, Gold or Platinum—that each offer unique benefits. For each tier, there are certain criteria you must meet to take advantage of benefits at that level. We’re continuing to expand benefit offerings and partnering with more industry-leading companies so that you can choose which benefits work best for your practice goals.
Talk to your Global Business Development Manager (GBDM) to discuss your practice’s options. Get in touch with a GBDM.
Additional benefits coming to the program will include:
Learn more about benefits.
The Premier Private Practice Program has a “Check-in” twice a year to ensure that Premier Private Practice Program practices are meeting their targets and can continue to benefit from the savings, rewards, and the Premier Program banner on the vsp.com Doctor Directory.
Sign in to see where you are in the enhanced Premier Program. Click here to be contacted by a Global Business Development Manager who can help you maximize your benefits.
You must be a VSP Provider to participate in the Premier Program. To learn more about joining our network of almost 40,000 doctors, go to Providers at vspglobal.com and click on Become a VSP provider.
Yes. The Premier Program is legal and in line with VSP members' best interests–connecting them with doctors who offer the products and services that enable them to maximize their benefits.
To qualify for the Premier Program, you must either have retinal imaging capability in at least one practice location or record 5% of WellVision claims with EHM. Take advantage of special RI offers by Premier Program Partners Zeiss and OptoVue. Additional RI vendors include: Heidelberg, Topcon, Canon, and Marco.
Log in to see what Premier tier you fall under and the benefits available. Click on the Statements tab to see details of your progress towards each of the Premier targets.
The information includes your Premier targets, based on the number of your practice locations, for: Marchon®/Altair® Eyewear, UNITY® lenses, Eye Health Management®, and Retinal Imaging Capability. Click on each target to expand for more detailed information, showing your current activity for each target. Tips for reaching the Premier targets are also included.
There will be a check mark next to each target that your practice is currently meeting.
VSP Global is committed to protecting the security of your information, and all security precautions were taken using the latest technology available. Online reports also eliminate the possibility of reports being lost or tampered with in the mail.
Premier numbers are typically updated by the 15th of each month. However, there will be a delay for months following the January and June check-ins.
Yes, you can view it on your computer screen or print it out for future reference.
To report inaccurate data for your practice, please email email@example.com and we'll respond shortly.
The address that populated when you registered for the website is the address VSP has on file for your tax ID. To update the address, visit VSPOnline on eyefinity.com and select Practice/Doctor Updates.
On the Login page, select Forgot User ID, then enter your name and the email address you registered with to get your User ID. Or call 888.867.8867, press 2, and a Vision Benefits Advisor will assist you.
On the Login page, select Forgot Password, then enter your User ID and email address to reset your password.
Log in to vspglobal.com/signon, and click on My Account. Enter your new email address, and click Update My Account. You can also update your password if necessary.
The VSP Individual Vision Plans Doctor Program is designed to offer additional opportunities to retain patients and earn more revenue. By sharing ads on your website and/or Facebook page, you’ll receive an advertising payment when your patient clicks and lands on the application page of MyVSPPlan.com. Practices participating in the VSP Vision Premier Program at the Platinum and Gold levels earn $8 ad payments and all other network practices earn $5 payments.
Click here to enter your practice information to register and get started.
Once you’ve signed up for the program, follow these steps:
The vsp.com link is for those who have vision insurance with VSP and need to review their benefits. The ads for the VSP Individual Plans Doctor Program are for patients who don’t have vision insurance and are looking for affordable care for themselves and/or their family.
Practices are paid their advertising payments for inquiries (online and phone) with a Tango® gift card sent to the email address they signed up with. For additional questions about the payment process, email us and we’ll contact with you directly.
Yes. Advertising payments are not dependent on your patient enrolling. Once your patient clicks on your unique link and lands on the application page of MyVSPPlan.com, you’ll receive the advertising payment.
Your practice can sign up for the VSP Individual Plans Doctor Program. However, individual doctors within your practice cannot sign up separately.
While it's ideal to have a website, you can still participate in the program through Facebook via the social sharing icon on your dashboard. If you don't have a personal practice website, consider setting one up through eyefinity.com via the eWeb tab. Once your site is up, if you’re a practice participating in the VSP Vision Premier Program, you can access the tips provided by My Marketing Team to amplify your website presence.
VSP Individual Plans offer the same great coverage as employer- sponsored plans. The difference is, it’s vision coverage your patients can buy on their own. VSP Individual Plan members receive:
Members enrolled in a VSP Individual Plan also have access to the same special offers as other VSP members.
VSP Individual Plans are available nationwide and vary by state. All plans offer the VSP Choice Network. Patients can visit MyVSPPlan.com and enter their zip code to see plan offerings in their area.
VSP Individual Plans are a cost-saving option for your uninsured patients who are:
Yes. You have access to business cards, a lobby stand, and more. Order them via the doctor supply request form on VSPOnline at eyefinity.com.
We are here to help. For additional questions about the program, please send us an email with your contact information, and a member of our team will contact you within one business day.
Instant Enrollment allows your uninsured patients to enroll in an Individual Plan (IP) by going online or calling 855.926.8877. Patients can receive services on the same business day if they choose the current month enrollment option.
Yes. Your practice will receive an advertising payment when a patient calls to ask about a VSP Individual Plan and provides your practice’s name.
The patient does not have to purchase a plan for you to receive the advertising payment; however, your practice must be enrolled in the VSP Individual Vision Plans Doctor Program to receive the payment via email.
Yes, instant enrollment is available online. Patients can sign up for an Individual Plan through your practice’s IP website ad or IP Facebook post and their vision coverage will go into effect immediately. Prior to this change, patients had to wait one business day before their coverage went into effect if they enrolled online.
Practices earn the same advertising payment whether a patient clicks on the practice's website ad and lands on the application page or calls and mentions the practice's name. Practices participating in the VSP Vision Premier Program at the Platinum and Gold levels earn $8 advertising payments. All other network practices earn $5.
Practices will receive a Tango gift card via the email address they signed up with on the 15th of each month.