Patient access for VSP® network doctors remains our top priority. With that in mind, we made some strategic adjustments earlier this year to increase our ability to win and retain contracts that put patients in your practice. The global COVID-19 pandemic accelerated the need for additional shifts to protect your VSP patient base at a time when economic and unemployment pressures are creating unprecedented competition for clients and members.
“VSP’s clients and members are faced with an uncertain economy and significant job disruption, so we know many are more cost sensitive than ever and we need to take steps to continue to win and retain the contracts that drive patients into doctors’ offices,” said VSP Vision Care President Kate Renwick-Espinosa. “That means adding value for clients with several plans so we can better compete for vision care contracts.”
These changes include:
Eliminating Lab Routing for VSP Choice and VSP Advantage Plans
Currently, in some states, practices are required to send lab orders for VSP Choice and VSP Advantage plan claims to a VSPOne Technology Center (Choice/Advantage routing). Effective June 1, 2020, VSP is ending Choice/Advantage routing in California, Oregon, Washington, Ohio, and Florida, as well as FEDVIP routing in all states. This change delivers greater flexibility, allowing you to source lab services from any lab on the VSP contract lab network for VSP Choice and VSP Advantage plans.
Guaranteed Member Pricing on VSP Choice Plan Lens Enhancements
Effective September 1, 2020, VSP Choice Plans will include guaranteed member pricing on all lens enhancements instead of 20% off of U&C fees. These lens enhancements include digital aspheric, high index, polarized, near variable focus lenses, as well as others. The affected enhancements represent approximately 10% of all lens enhancements chosen by patients with VSP Choice Plan coverage.
This change creates more value for clients, better pricing transparency for members and increased patient satisfaction with the VSP Choice Plan, increasing the opportunity for client retention and voluntary member enrollment, resulting in greater patient access for network doctors.
New VSP Exam Plus Savings Plan
Effective September 1, 2020, the new Exam Plus Savings Plan combines VSP’s low-cost covered-in-full Exam Plus benefit along with the enhanced value of the Vision Savings Pass program, offering VSP members a competitive national fee schedule, guaranteed pricing on lens enhancements, and discounts on frames and contact lens exams.
Exam, base lens, and frame reimbursement will match VSP Choice Network fees, similar to the Vision Savings Pass, and work can be completed at any lab on the VSP contract lab network.
You can find information about these specific changes in the Product Index and the Lens Enhancement Charts located in the Provider Reference Manual on VSPOnline at eyefinity.com beginning September 1, 2020. If you have questions, please contact your VSP representative.