Modern eClaim Training and Resources

All VSP® network providers have been fully transitioned to Modern eClaim. Resources, including training webinars and videos, tips, and resource guides are available for your practice.

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For support with Modern eClaim, you’re encouraged to visit vspproviderhub.com/eClaim. This website includes up-to-date information, Modern eClaim tips, and training resources, such as links to webinars, short training videos, and resource guides.

Additional Support

  • If you have technical issues with eClaim functionality, use the Feedback form, located at the top of the eClaim page on eyefinity.com, or contact us at 877.448.0707, option 1, or customercare@eyefinity.com.  Please include as much information as possible, including any error number or message displayed on the screen.
  • For questions related to COB benefits, eligibility, and authorizations, call 800.615.1883.
  • For questions about claims that have already been submitted, including claim adjustments, call 844.344.3591.
  • For all other inquiries, please contact your regular VSP representatives.
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